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Please complete one form
for each Apple Vacations booking number. For example, if your family of
four persons traveled staying in two separate hotel rooms, and was issued two
Apple Vacations booking numbers, you would submit a rebate form for each booking
number.
Remember, to qualify for
the rebate, you MUST have booked and paid for your vacation package entirely
through our online
booking page and not through our travel specialists by telephone. All
follow-ups and changes must be made online, and not through our reservations
services, and this may be done by logging in at
http://www.applevacations.com and
creating a profile, then adding your booking number to that profile. Only
bookings made online through iVoya.com Cruises & Tours interface in
such a way that they are commissionable to
iVoya.com Cruises & Tours qualify for rebate. Any follow-up
or refund requests must be made through Apple Vacations directly. Use of
the telephone reservation staff of iVoya.com voids any rebate. (The
rebate is designed to give back to the customer our cost of handling a booking
by telephone, thus only travel booked and handled completely through the online
interface qualifies for rebate.)
Your rebate for complete packages with air, hotel, and transfers (or rental car)
is seven (7) percent of the gross cost of the air and hotel portion of
your travel fare paid. Rebates are not paid on taxes, government
fees, port charges, transfers, or trip cancellation insurance. This
rebate is only offered on complete packages (example: air, hotel, &
transfers), and is not offered on air only, hotel only, fly/drive, packages with
scheduled air, special
promotions such as Square Deals, Super Airfare, Apple Savers, charter flights,
promotional air,
scheduled air, change fees, cancellation fees, rush fees, late booking fees, or any other
extraordinary services. Rebates are
never offered off of net fares or group travel as defined by Apple Vacations.
Purchases of products
such as air-only, non-qualifying charter flights, non-qualifying scheduled air, Super Airfare, Square Deals, SuperApple
Savers, hotel-only, land-only, fly/drive, packages with scheduled air, etc., may qualify for substantial
but lesser rebates of varying percentages, as shown below, and subject to
change without notice.
Your rebate form must be sent after all travel is completed, and not later than 14 days following completion of
all
travel or rebate offer is void. Forms received prior to completion
of travel, or more than 14 days after travel do not
qualify for rebate. The sending of your rebate form will direct you to
a receipt page which should be printed from your browser as proof of form
submission until your rebate is received. Submission date shall be
determined by stamped date and time of form receipt as produced by the iVoya.com
server. Rebates are processed on a monthly cycle, and take place only
after commissions are received by iVoya.com from Apple Vacations
approximately 30 days after completion of travel, thus please allow up to
75 days after travel is completed for rebate processing and mailing time.
All agency commissions related to your travel booking must have been paid in
full by Apple Vacations to iVoya.com Cruises & Tours prior to rebate processing.
Note that if you have completed your travel, but have applied for a refund or
adjustment of any type due to issues with your travel, trips cut short, travel
insurance claims, or any other issue which may affect agency commission, you
should still remit your rebate form within 14 days of completion of all travel,
however, your rebate will be held until such time as all outstanding accounting
issues are resolved and a final, accurate accounting may be made.
All cancellation and refund requests must be handled directly through Apple
Vacations or the rebate is void.
Rebates must be made payable to the name of a passenger who traveled on the
booking. Please specify the name of the rebate recipient below, and
provide telephone and e-mail contact information. We will reach you
by telephone or e-mail with any issues or questions we may have in processing
your rebate.
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